Location, comfort, cleanliness, facilities
Eleni
juli 2024
the room was large and comfortable and clean. There were free bottles of water provided for each of us. We also received a certificate fro 2 free cocktails in our room! The hotel was a pretty short walk from the train station and about an equally short walk to the old city.
Robert
august 2024
Staff were extremely helpful and kind from reception to the lovely concierge, (sadly, I don't recall her name) who assisted me with transportation before my departure. The rooms were very clean and spacious.
Scott
februar 2024
Large well-appointed room with a nice bathroom. The whole hotel was very clean, and the breakfast was excellent. We parked our hire car in the hotel's underground car park which is an additional cost - this is fine but for a nice hotel like this I'd normally expect this to be included for free especially as it's their exclusive car park.
Olivia
mai 2024
We were travelling with our large dog Percy and the hotel staff were lovely and accommodating. The reception staff were particularly great and this made our stay relaxing and enjoyable, as did the lovely lady concierge. Breakfast was excellent and varied and we appreciated a table being made available where we could have Percy with us. We loved all the little extras like the water and sweets at the entrance, the complementary drinks in place of room service, the take away cups for coffee after breakfast, the terrace from our room and the general spaciousness of the public areas. We would definitely return again and wish to thank all the staff - they are a great team.
Theresa
mars 2024
The property was quite impressive. The way they incorporated the old part of the building with the new, using glass paneling was visually quite stunning. The staff were extremely friendly and helpful from the moment we checked in. Our room was great as well. Nicely laid out with an extra chair and desk to work in the evening and overlooking a quiet residence next door. Great bar as well for a late night beer with my wife. Loved this place! We’ll 100% be back when we’re in Heidelberg.
Joshua
februar 2024
Clean , cozy , perfect for a quick visit Comfortable Friendly staff Rich breakfast high quality Green concept is highly evident but I’ll write on later in I didn’t like
Hania
oktober 2023
The location of the hotel is very close to the city center. It is on a main street and accessing it might be a bit tricky with ongoing traffic. But once you are inside, it suddenly transforms into tall celling green quiet and peaceful place. The staff are polite, efficient. Our stay was quite smooth and went without a second thought! The breakfast was also nice - standard continental breakfast. We requested for a family room - the room was big and spacious and the extra bed was just perfect! Very neat and clean.
Mangaraj
oktober 2023
Very attentive staff at breakfast. Exceptional breakfast--lots of choices and plentiful. Beautiful gym with a view of the city. A bit of a walk to activities but close enough to historical city center and train station to walk. Turn down service was a lovely surprise with the best chocolate on the trip! Short walk to laundromat.
Ellen
juli 2024
A few blocks away from the main tourist attractions of the old town, and access to the castle. Walking distance to the main train station or short bus ride. Quite neighborhood. Verry close to the river Neckar.
Jacques
mai 2024